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Virtual-First Care: Built on Epic for Health Systems

Unlocking new opportunities for health systems to improve health outcomes, reduce costs and more deeply engage with patients.

Our virtual-first, multi-specialty care model is built on Epic, providing high-quality telehealth services that seamlessly connect patients to trusted providers and health systems, including in-person care or follow-up when they need it. We prioritize care coordination and integration to deliver high-quality, connected care for patients and providers, no matter where they are.

Why Ovatient

As a comprehensive, multi-specialty virtual care solution that connects to your existing EMR and ambulatory care infrastructure and workflows, Ovatient offers many benefits:

Designed specifically for small to mid-size health systems, health plans and employers

Dedicated virtual providers credentialed to provide care for your patients and contracts

Built on Epic and MyChart to minimize your telehealth infrastructure investment and ensure data-sharing and 360-degree patient views

White-labeled, preventing confusion and making services seamless for your patients

Quality measures in place, eliminating any additional work on your part

Our Offering

Virtual Urgent and Same-Day Care

  • Support for minor illnesses and injuries: sprains, strains, cough/cold symptoms, flu symptoms, rashes, COVID concerns, etc.
  • Frictionless entry with dedicated virtual providers committed to creating access for patients
  • Referrals to preferred ancillary service network when needed
  • Same-day prescriptions delivered to patient

Virtual Integrated Behavioral Health

  • Online therapy with a focus on whole-person, culturally competent care
  • Integration with primary and specialty care at Ovatient and within your clinical services
  • Brief, single-session interventions or up to 8 sessions of individual therapy
  • Skills groups
  • Self-driven education
  • Coordination with services that address social determinants of health

Scheduled Virtual Primary Care

  • Frictionless entry with a dedicated virtual provider
  • Focus on building a longitudinal relationship
  • Referrals to preferred ancillary service network when needed
  • Integration with behavioral health
  • Annual checkups and preventive care
  • Same-day prescriptions for patients
  • Lab orders and recommended screenings
  • Referrals to in-network specialists (Ovatient or Preferred Provider Network)
  • Support common chronic conditions like diabetes and hypertension

MyCare Anywhere

  • Digital patient engagement: Industry-leading consumer experience platform that is tailored for health systems, employers and their employees. Mobile and web experience offers virtual care, health programs and content and self-guided health journeys
  • Dedicated virtual care solution built on Epic and MyChart
  • White-labeled and integrated with a health system’s existing operations to better meet the clinical needs of patients and members
  • Want to learn more? Visit MyCareAnywhere.org.

"We had a bold vision that we could develop a new approach. Ovatient is a turnkey system that puts our patients first, meeting them where they are and connecting them more deeply to their care at MetroHealth."

~ Nabil Chehade, MD, EVP and Chief Clinical Transformation Officer for The MetroHealth System

Realizing the Full Potential
of Virtual Care at MetroHealth