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Virtual Care Built on Epic

Unlocking opportunities for health systems to improve access and reduce patient leakage.

Our virtual-first multi-specialty practice is built on Epic and includes high-quality telehealth services like urgent care, primary care and integrated behavioral health. We prioritize care coordination and integration with your existing care teams and operations.

Why Ovatient

We offer a comprehensive, multi-specialty virtual care solution that connects to your existing EMR and ambulatory care infrastructure and workflows. Benefits include:

Designed specifically for small to mid-size health systems, health plans and employers

Dedicated virtual providers credentialed to provide care for your patients and contracts

Built on Epic and MyChart to minimize your telehealth infrastructure investment and ensure data-sharing and 360-degree patient views

Integrated care delivery, preventing confusion and making additional services and referrals seamless for your patients

Quality measures in place, eliminating any additional work on your part

Our Offering

Patient-Centered Medical Home

  • Virtual-first but not virtual only. Ovatient virtual care is delivered entirely online with the ability to seamlessy connect patients to additional virtual or in-person services within your health system
  • A dedicated care team builds an ongoing relationship with each patient — not a one-time visit, but a real medical home
  • Comprehensive primary care including chronic disease management, preventive care, annual wellness visits, and care plan coordination
  • Integrated behavioral health woven into the primary and urgent care experience, not siloed or referred out
  • Every encounter documented in your EHR and visible to local care teams in real time — seamless handoffs, no information gaps
  • Quality measurement and care gap closure built into every patient relationship

Virtual Primary Care

  • Frictionless entry with a dedicated virtual provider
  • Appointments available in just days
  • Focus on building a longitudinal relationship
  • Referrals to preferred ancillary service network when needed
  • Integration with behavioral health
  • Annual checkups and preventive care
  • Same-day prescriptions for patients
  • Lab orders and recommended screenings
  • Referrals to in-network specialists (Ovatient or Preferred Provider Network)
  • Support common chronic conditions like diabetes and hypertension

Virtual Integrated Behavioral Health

  • Online therapy with a focus on whole-person, culturally competent care
  • Integration with primary and specialty care at Ovatient and within your clinical services
  • Brief, single-session interventions or up to 8 sessions of individual therapy
  • Same-day warm hand-offs from primary and urgent care
  • Coordination with services that address social determinants of health

Virtual Urgent and Same-Day Care

  • Support for minor illnesses and injuries: sprains, strains, cough/cold symptoms, flu symptoms, rashes, COVID concerns, etc.
  • Frictionless entry with dedicated virtual providers committed to creating access for patients
  • Referrals to preferred ancillary service network when needed
  • Appointments available in just minutes
  • Same-day prescriptions delivered to patient

“This relationship changed my life.”

Tito shares his inspiring year-long health journey, the remarkable improvements he’s experienced, and the important relationship he has forged with his Ovatient virtual primary care provider.

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"We had a bold vision that we could develop a new approach. Ovatient is a turnkey system that puts our patients first, meeting them where they are and connecting them more deeply to their care at MetroHealth."

~ Nabil Chehade, MD, EVP and Chief Clinical Transformation Officer for The MetroHealth System
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"It was easy to get the care I needed. From looking for an appointment to picking up the prescription I needed, the entire process took 45 minutes."

Ovatient Patient
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"Within 10-15. minutes of sign-in I was talking with an EXCELENT NP!! 15 minutes later visit was completed, in 90 minutes, picked up my RX. 12 hours later feeling remarkably better. Amazing!!!"

Ovatient Patient

Realizing the Full Potential
of Virtual Care at MetroHealth