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Why We Serve: Ovatient Team Members Reflect on 3 Years of Virtual-First Care

By September 10, 2026No Comments

Ovatient was created with a simple mission: to provide health systems with a powerful, new option for connecting patients to high-quality virtual-first care that is integrated and coordinated with their ongoing care journeys.

Since opening our digital doors, we’ve provided virtual urgent care, primary care and integrated behavioral health to tens of thousands of patients from all walks of life. Many of them share their powerful stories, like one person who recently wrote to us: “The provider I saw was amazing! I felt cared about. She listened to me and then applied it to my treatment. This was the best virtual visit I have ever had, and I am feeling so much better.”

What drives our impact is the dedicated team who makes care possible every single day. To celebrate our third anniversary, some of our team members shared why they are proud to be part of this journey and what makes our mission so meaningful.

Brianna Regney, PA-C, Virtual Primary Care

“What I love most about working at Ovatient is being part of a team that genuinely cares. This is not only referring to our patients but also about each other and the long-term impact we can make on healthcare. Ovatient is unique in the way we deliver seamless connective care that no other company provides. A patient who initially schedules a virtual urgent care visit with us for the common cold can then be referred to me with virtual primary care to establish that very same day and, through a warm handoff, can also be connected with integrated behavioral health to discuss their concerns regarding weight management, mental health, or diabetes, for example. That level of integrated care feels like a five-star patient experience that is sadly unheard of but should be the standard. I am honored to be able to provide that kind of service to my patients as it is truly rare and especially with the supportive, skilled, and empathetic team we have.”

Brettney Harris, DNP-FNP, Virtual Primary Care

“I love working at Ovatient because we are able to reach people who may otherwise face barriers to accessing healthcare. By providing virtual care, we remove many of the hurdles that can prevent people from receiving the care they need, allowing them to connect with a healthcare provider from the comfort and privacy of their own homes. Through my experience in virtual care, I’ve had the privilege of building trust with patients and helping them feel comfortable, heard, and confident in their care. It is incredibly rewarding to see the difference we can make by being there for people during vulnerable and sometimes challenging moments in their healthcare journey.”

Kortney Orueta, Head of People, Finance and Business Operations

“What I love most about working at Ovatient is that it brings together two things I’m deeply passionate about: healthcare and technology. It’s rare to find a company that successfully combines both to create an exceptional, accessible online experience for patients while making a meaningful impact on healthcare delivery.

Just as impressive is our culture. Ovatient has built a team that is fun, professional, and incredibly supportive. Although we have team members across 25 states and continue to grow, we’ve created a close-knit environment where remote work still feels personal. The connections we’ve built, the collaboration across teams, and the shared commitment to our mission make Ovatient a truly special place to work.

I’m excited to be part of a company that is transforming virtual care while fostering a culture where people genuinely enjoy working together.”

Holly Drutarovsky, PA-C, Virtual Urgent Care

“At Ovatient, we really mean what we say: we provide high-quality, connected care for our patients. If I think a patient needs a specific type of referral, an in-person visit, or a specialist’s guidance on their specific situation, I am able to seamlessly refer or reach out to make sure they get the best kind of care that they deserve. It is so important to me that my personal goals as a provider align perfectly with what Ovatient is all about!”


Haley Dickow, PA-C, Virtual Urgent Care

“Ovatient is a place where you feel supported as a provider and where patients truly come first. Having urgent care, primary care, and behavioral health within Ovatient allows us to work together and connect patients with the right care when they need it. The most rewarding part is hearing from patients who are deeply appreciative of the care they receive, especially those who have struggled to get an appointment elsewhere. Being able to provide that access and make their healthcare experience a little easier is incredibly fulfilling. The combination of a supportive team, collaboration, and meaningful patient care is what makes Ovatient unique.”

Jamie Carracher, Head of Brand and Strategic Marketing

“I joined Ovatient more than two and a half years ago, and it has been a remarkable and rewarding journey supporting our dedicated and passionate care teams. After a career in healthcare marketing and communications, what I value most about Ovatient is our strong connections with both patients and their trusted local health systems. What makes our care model unique is our deep partnership and integration with health systems, from working from the same EMR to getting to know local communities. One story that truly moved me came from an urgent care provider whose patient told her they couldn’t follow all her directions to get better because they couldn’t afford their electric bill. Our provider worked with our health system customer to identify local resources to help this patient. That’s just one way we’re setting a new standard in virtual care.”

Stephanie Stetler, APRN-CNP, Virtual Primary Care

“I feel very fortunate to have been part of the original group of providers hired to work here at Ovatient and have witnessed lots of changes and growth along the way. I am excited to continue to be part of an organization that seeks to improve access to care, without compromising quality. I recently had a patient tell me that this primary care visit was the most thorough exam they had ever had in primary care. What a great example of the high level of patient care we can provide without having to be in the same room as the patient.”

 

Interested in joining our team? Learn more about our Career opportunities.